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Warranty

Built to last, and we stand behind it.

Every shelter, restroom and bridge we supply comes with a written warranty. Here's how it works, how to keep it in force, and what to do if something goes wrong.

What your written warranty spells out

In plain words, no fine-print surprises. Your warranty answers:

  • How long it lasts, and when the clock starts.
  • What's covered on your structure.
  • What happens if a part fails, and how quickly.
  • Who handles the labor if a part needs replacing.
  • What isn't covered, so there are no surprises later.

Want it in writing today?

Tell us which structure you have or are looking at, and we'll send you the warranty that applies.

Ask about the warranty →

Keep your coverage

Like most structural warranties, ours depends on a few simple things.

At install

Built the right way

  • Installed to the manufacturer's instructions (when we install it, that's on us)
  • Set on the footings it was designed for
Every year

A little care

Before changes

Ask us first

  • Check with us before adding, swapping or modifying parts
  • Used for what it was designed for

How to make a claim

Let us know in writing as soon as you spot a problem. It helps to include:

  • Where it is: the project name or park, city and state.
  • What you have: the structure, and roughly when it was installed (an invoice date is perfect).
  • What's wrong: a short description and a few photos.

Start a warranty claim →

Not sure what you have?

Send us the project name or location and we'll look it up: what it's made of, what finish it has, and which warranty applies.

Care & maintenance guide →

Have a site in mind?

See a shelter's starting price in two minutes, or tell us about the space and a real person will follow up.

Instant Quote → Talk to a real person